Slots / Casino
rollbet collects and uses your information to keep your sessions running and your wallet secure — from bKash deposits to account verification. Access and eligibility depend on your local law and eligible regions.
This policy describes how rollbet collects, stores and uses personal data when you create an account, make a deposit via bKash or Rocket, or contact our support team. We collect the information you provide during registration — name, contact details, and payment identifiers — along with session data generated when you browse the site or access your wallet. We use this data to process transactions, verify your account, and respond to support requests. We do not sell your personal data to third parties. Data shared with payment processors like bKash and Rocket is limited to what those services require to complete a transaction. We retain account records for as long as your account remains active and for a period after closure as required by applicable rules. Where we rely on third-party services for game content — including studios such as PlayStar, Pragmatic Play, PG Soft and Joker — those providers operate under their own data terms for content delivery. This policy does not extend to their platforms. Your use of rollbet is subject to the laws and regulations of your local jurisdiction, and access depends on eligibility in your region.
Understanding what falls inside and outside this policy helps you know exactly what we are responsible for and where to direct questions.
When you log in, register or update your account details on rollbet, this policy applies in full. We control how that data is stored, who can access it and how long it is kept.
Deposits and withdrawals processed through bKash or Rocket involve data shared with those payment services. We pass only what is needed to complete the transaction; their own privacy terms govern what they do with it.
Game content delivered by studios such as PlayStar and Pragmatic Play is governed by those providers' own data practices for content delivery. We do not control data processed on their infrastructure.
Links or integrations that take you away from rollbet are outside this policy. We are not responsible for the data practices of external sites, even where we reference them.
You have practical options for managing the personal data rollbet holds about you. You can review the information stored against your account by opening the account settings page and checking the profile and verification sections shown there. If any detail is incorrect — a contact number, email address or payment identifier — you can update it directly from those fields or raise a correction request through our support channel. You can ask us what data we hold, request that we correct inaccurate records, or ask about the basis on which we process your information. Where local law gives you a right to request deletion, you can submit that request via the support route below and we will respond within a reasonable period. We will confirm receipt and let you know if any part of the request cannot be fulfilled and why.
Open account settings and check the profile section to see the contact and verification details we hold for your account.
Update your email, phone number or payment identifiers directly in account settings, or contact support if a field is locked.
Send a written request through our support channel asking what data we hold or on what basis we process it.
For deletion or portability requests, contact us via the support route on this page and include your registered account email.
Use the routes below to send a privacy question, correction request or data inquiry to rollbet. We respond to all written requests through the channels published on this site.
Open the chat widget on rollbet while signed in to send a privacy question directly to our support team.
Send a written data request or correction query to the support email address listed in your account help section.
Visit the Help section inside your signed-in account for published policy documents and the current contact form.
rollbet applies standard security measures to protect the data stored against your account, including encrypted connections for login and payment flows.
We use cookies to keep your session active and to understand how the site is used. You can manage cookie preferences through your browser settings. We do not use cookies to build advertising profiles for third parties.
Your account is protected by password authentication. We recommend using a unique password and updating it if you suspect unauthorised access. Contact support immediately if you notice activity you did not initiate.
We keep your account data while your account is active and for a period after closure as required by applicable rules. You can ask about the specific retention period for your account type via the support channel.
When this policy changes in a material way, we will post the updated version on this page with a revised date. Continued use of rollbet after a change is posted means you have seen the updated terms.
Answers to the questions we hear most often about how rollbet handles your data and what options you have.
We collect the details you enter during registration — name, email address, phone number and any payment identifiers such as your bKash or Rocket number. We also collect session data like your device type and the pages you visit while signed in.
We share data only where necessary: with payment processors like bKash and Rocket to complete transactions, and with game content studios for content delivery. We do not sell your personal data. Each third party receives only the minimum needed for their specific function.
Open account settings and update the relevant field directly. If the field is locked or the change involves a verified payment identifier, contact support through live chat or the help centre email and we will process the correction.
Where local law gives you a deletion right, you can submit a written request via our support email. We will confirm receipt, process the request where we are able to, and explain any part we cannot fulfil — for example, records we are required to keep under applicable rules.
Cookies keep your session active and help us understand how the site is used so we can improve it. We do not use cookies to build third-party advertising profiles. You can adjust cookie behaviour in your browser settings at any time.
Use the live chat on rollbet while signed in, or send a written query to the support email in your account help section. For formal data requests, written contact through the help centre gives you a record of the exchange.